Frequently asked questions

Every user on our website can enter any draw completely FREE ahead of our weekly Friday giveaway – hence the name #FreeFriday.

To enter for FREE, simply sign up and head to any draw and click the green Enter for FREE button – that’s it!

Play & Earn is a free-to-play feature for all our users that allows you to earn free rewards like FREE entries and .

Start life as a humble Space Cadet in the Galactic Task Force and enter into our draws, earning XP along the way and ranking up as you go. Each time you rank up you’ll earn rewards, from extra FREE entries into draws to , with Dreamcatchers getting extra rewards each time including car entries and extra .

Keep playing and keep ranking, working your way up the leaderboards and eventually to the illustrious title of Space Marshal.

A Dreamcatcher is the name for our monthly subscription membership that allows our users to get more out of the platform whilst helping support Calvin and his YouTube channel.

Dreamcatchers are automatically entered into every draw, and have a greater chance of winning each competition due to having either 10, 40 or 100 times as many entries.

Dreamcatchers also receive extra Play & Earn rewards, double, triple or quadruple multiplier (e.g. 40 entries for the price of 10), and a pretty cool badge too. You can find out more at the Membership Plans page.

Sometimes you still want to up your chances on those extra special prizes, and lets you do just that.

One is equivalent to 5 entries for free users and 10, 15 or 20 entries for Dreamcatchers, with awarded for FREE via Play & Earn or purchaseble at £0.99 each.

Draws are automatically drawn at 3pm every Friday, hence #FreeFriday. This is handled by a clever computer script on our platform in which it randomly selects from the available entries. 🤖

For announcements of winners, new prizes and dates, follow our Instagram @planetofdreams.co.uk.

The mimimum age to join is 18-years-old.

Unfortunately not. This platform is powered by the ad revenue generated from Calvin’s YouTube channel, so it’s only fair our prizes go to those that are supporting him and the CCD community.

There’s no one answer here as it’s actually a number of things. Some prizes are funded directly by Calvin’s ad revenue, others are provided or funded by Calvin’s sponsors, and the rest are from the money our users and community spend on the platform.

At this moment in time, unfortunately not.

We accept Visa, Mastercard and Maestro.

Your subscription will auto-roll every month until you let us know that you would like to cancel.

If payment fails, your Dreamcatcher membership will be downgraded to a standard membership and your entries will be removed. You will then have to update your billing details, at which point we will re-enter you into every draw again as per your Dreamcatcher memmbership.

You can cancel your Dreamcatcher subscription any time by contacting our team via LiveChat or at support@planetofdreams.co.uk.

You will receive your Dreamcatcher entries up until the end of your month, at which point your account will be downgraded to a standard membership and all entries removed.

Due to us entering you into all future competitions automatically, we cannot offer refunds.

You will receive confirmation from our team as and when your account has been cancelled.

Due to the nature of our draws being weekly and our billing cycles being monthly, it can sometimes create overlap of a few days whereby you will be paying for a month but only getting four weeks. Therefore we handle the process manually to ensure every Dreamcatcher gets their fair share of weekly draws – after all, some months can actually have five #FreeFridays!

To update your payment details, head to our Membership Plans page and choose the plan you’d like to be subscribed to. From there you’ll be taken to a payment page to submit your details, whereby on successful payment your account will be updated and good to go.

Occasionally you may experience issues or a crossover for a few days if you are moving between plans, but our team actively and routinely check all subscriptions, and will ensure yours is setup correctly.

In any event if you have made a payment within 30 days of a draw date, you will be awarded any prizes you win, so don’t panic. If you’re not sure however, be sure to get in touch via LiveChat or at support@planetofdreams.co.uk.

Simply head to the Dashboard and go to Personal or Delivery under Account.

On Personal you can change your name, phone number, date of birth and Instagram handle, whilst Delivery is the place to update your address.

If you have any problems, queries or questions, then of course we’re here to help!

You can get in touch with the Planet of Dreams team via social media however we very much recommend doing so via LiveChat or at support@planetofdreams.co.uk instead as our social media pages are pretty hectic.

As for Calvin, he’s really not the best person to contact if you have any issues. He’s often so busy filming, editing, running the businesses, collecting cars, etc that we can’t even get hold of him ourselves!

Adding to that he gets a tremendous amount of DMs daily and whilst he does his best to respond and reply, you’re better off contacting us directly as after all, that’s what the team is here for.

If your personal information is wrong or incorrect, we strongly recommend heading to the Personal page in your Dashboard and updating it immediately.

In the event you win a prize and your information is wrong, get in touch with our team via LiveChat or at support@planetofdreams.co.uk and let us know straight away, otherwise you may miss out on your prize.

As per our terms and conditions, every user is only allowed one account to prevent anybody abusing, manipulating or cheating the platform to up their chances in an unfair way.

We regularly and routinely scan our site and suspend any users we feel are likely doing just that, so please do us and yourself a big favour and simply don’t – you really don’t want to be the guy who wins a Stage 2 Mk7 Golf R and then gets suspended for having three accounts (that happened, seriously!).

If you feel you’ve been suspended unfairly then reach out via LiveChat or at support@planetofdreams.co.uk and let us know why, and our team will consider unsuspending you.

Yes, of course. Calvin himself grew up in a house with his four brothers, so we’ve got no issue with you and your household enjoying the platform.

If however any of you win a prize, you will all need to provide ID proving you actually exist and are all different people – no fake names, fake photos or fake accounts!

Yes, of course. If you are worried about being suspended due to our strict one account only policy, simply do not enter on your old account and you will be fine.

We are only out to suspend those who are making use of multiple accounts. If your old one is inactive and unused, then it will have no impact on your new account.

Our only account on Instagram is @planetofdreams.co.uk whilst our Facebook is PlanetOfDreams.co.uk.

Annoyingly these fake account pages are typically done really well and can make it difficult to see if they’re fake or not. Therefore the easiest thing to do is firstly follow our official Instagram or Facebook above, and then you’ll know if it’s the real deal based on whether or not you’re following it already.

Alternatively check the account’s followers – you should find it follows and is followed by Calvin himself.

We recommend contacting the team at BINCA on 01525 779923 and asking for Jerome.

Jerome is both Calvin’s brother and the manager of BINCA, and therefore will be the best person to speak to if you want to sell your car. Jerome will be able to relay your car back to Calvin to discuss it’s suitability for Planet of Dreams and/or the channel, and if it’s a good match, sort it from there.

If however it is something not quite right for either, Jerome is still best-placed to help you sell your car, as BINCA are always keen to acquire new stock.

Once our clever computer script has done its job and drawn the winners on #FreeFriday, it automatically emails each winner to confirm they’ve won – so if you get an email around 3pm on a Friday, it’s likely to mean you’re a winner.

After that, we’ll only email again on dispatch to confirm your prize is on it’s way.

No, not at all – once you’ve won, you can leave the rest to us. Our team will arrange posting your prize out to you and send you email confirmation once it’s done.

Please be aware that due to our supply chain it can take up to four weeks for a prize to be dispatched.

The Planet of Dreams team handles all this for you – all you have to do is sit back and wait for your prize to arrive at your door.

We use a mixture of delivery companies to get your prize to you with Royal Mail being our go-to whilst DPD and ParcelForce often handle the bigger or more specialist items.

Yes, of course you can, you generous person!

All of our prizes can be gifted to anyone you’d like, simply get in touch with the Planet of Dreams team before dispatch and let them know. In the event of a car, you will still need to be present and have some form of ID however such as a passport or driving license.

Yes, you can. You will however still need to be present and have some form of ID such as a passport to prove you’re actually you – but we have no issue with whom drives it away.

Of course you will! Our winners are selected completely randomly by our clever computer script – it does not know or care if you’re watching the Live Draw or not.

The Live Draw is a fun and engaging way for our platform and Calvin to engage with the community, but we appreciate that not everyone has the time every week to tune in.

Still, if you are free on a Friday then jump on Insta – you might win a prize and have a chat with Calvin at the same time!

If you’re only a few days past then our system will reattempt to take payment, in which case let it go through and your prize will be sent.

If however your card details and/or subscription has expired and you’ve not told us nor attempted to pay, you will unfortunately be refused your prize.